A smile is such a simple thing, but it can hold so much power. Smiling is universally considered to be a way that humans display joy. Smiles communicate to others how we’re feeling and are often the best way to break the ice when meeting a new person. A good-natured smile can work wonders, but if you’re like most folks, your smile may not be perfect. Every day, we hear stories from people who feel embarrassed, ashamed, or even scared to flash their smile. In fact, 75% of prospective orthodontic patients could benefit from straighter teeth. Thankfully, Winning Orthodontic Smiles offers affordable orthodontic solutions that give our patients a healthier mouth, more self-esteem, and more confidence.
At Winning Orthodontic Smiles, your smile is our passion. Our orthodontists and hygienists are dedicated to providing you with the best orthodontic care possible in a stress-free, comfortable setting. We know what a difference a beautiful smile can make, which is why we are so dedicated to giving our clients a winning smile they love.
Having served the Lowcountry for more than 30 years, we know that no two patients have the exact orthodontic needs. That’s why we offer a variety of treatment options to correct each patient’s unique concerns, along with payment plans that make braces affordable for every family. You can rest easy knowing that our team specializes in the latest innovations in the field of orthodontics. This allows us to treat our patients in the most efficient, affordable, and aesthetically pleasing ways possible.
If you’re looking for an orthodontist in Shell Point, SC, who is professional, trustworthy, and compassionate, look no further than Winning Orthodontic Smiles. Your pathway to a beautiful smile starts by selecting the orthodontic treatment option best suited for your needs.
Over the last few years, Invisalign® has become one of the most popular and effective orthodontic treatment options in South Carolina. For those looking for a convenient, comfortable, discreet way to realign their teeth, Invisalign® should be on your shortlist.
Invisalign® is a treatment used by orthodontists in Shell Point that straightens patients’ teeth without traditional braces. Invisalign® works using a succession of custom trays that cover your teeth, which gently pull them into proper alignment over time. Each custom tray brings your teeth closer to their final position. Treatment times vary depending on how severe your case is but typically don’t last longer than two years. Once treatment is complete, you may need a retainer for the longest-lasting results.
Since they are clear, most patients find Invisalign® less noticeable than traditional braces. Unlike metal braces, Invisalign® can be removed while eating, meaning patients don’t have to worry about damaging their trays with certain foods. Invisalign® is great for people of all ages and has become a top choice for teens and adults alike.
You will meet with your Invisalign orthodontist in Shell Point, SC. During this consultation, your doctor will take a 3D digital scan of your teeth. From there, they will put together a comprehensive treatment plan customized to your needs. The best part? Before you leave, they will give you a sneak peek at your new smile using an innovative scanner.
During this step, your orthodontist will make sure that your custom aligners fit correctly. If you have any questions, this is the perfect time to ask. Before you leave, your doctor will let you know what to expect over the coming weeks and months. Treatment completion times will vary for patients, but you should see early results in just a few weeks. During this, you will check in regularly with your orthodontist.
Love Your Smile – Once your treatment is complete, it’s time to show off your new smile to as many people as possible! Be sure to ask your orthodontist if you will need to use a retainer to keep your teeth straight over the long haul. The last thing you want is for your teeth to shift gradually back into their original positions.
With so many great teeth straightening options available today, it can be hard to settle on a treatment choice. One of the most common questions we get revolves around which treatment is better: Invisalign® or traditional braces? The answer to that question is nuanced since every patient will have different needs. A younger patient with slightly crooked teeth might benefit from the discreet features of Invisalign®. On the other hand, an older patient with a severe underbite might benefit more from the reliability of traditional braces.
Invisalign® treatment can last anywhere from six months to two years. Treatment times for traditional braces can last from one to three years. Each time frame can vary depending on the patient’s individual case.
With Invisalign®, patients visit their Invisalign dentist in Shell Point, SC, every three months. With traditional braces, patients can expect to visit every month or every other month.
Regular brushing and flossing is recommended for patients using Invisalign®. A specialized floss threading tool and regular brushing and flossing are recommended for patients with traditional braces.
Invisalign® is discrete, comfortable, can be removed, and doesn’t require any food restrictions. Traditional braces offer consistent progress, are effective for severe cases, have time-tested reliability, and can be a good choice for cost-conscious shoppers.
Are you craving a beautiful smile but feel that you’re too old for braces? You wouldn’t be the only adult to have that thought. However, the truth is that 25% of our orthodontic patients are now adults. At Winning Orthodontic Smiles, you’re never too old for braces!
We want you to know that a healthy, stunning smile is attainable no matter what age you are. Our orthodontist in Shell Point, SC, offers several treatments that are perfect for working adults and can help you decide if braces are right. If you decide that adult braces are the way to go, we have a number of options for you to consider. From traditional metal braces that offer time-tested results to more discreet options like Invisalign®, your new smile is more attainable than you might think. During your initial visit with our doctor, we will review all of your treatment options and help you choose the one you need for optimal results.
Most patients understand that a straighter smile is more aesthetic; however, not everyone knows that properly aligned teeth can improve your oral health. Here are just a few reasons why so many adults are optimizing their oral health with adult braces:
If you’re feeling self-conscious about how your teeth look, you’re not alone. Millions of adults around the U.S. aren’t happy with the way that their oral aesthetics. Adult braces help restore your confidence and can give you a smile that you’re proud to show off. When you like the way your teeth look, you’ll be more likely to smile. This simple act makes you feel happier, reduces stress, and can improve your mental health. Plus, it makes people around you feel great too.
Few things are as nasty as speaking to someone with bad breath. We’ve all been there, but it is never any less embarrassing when someone tries to subtlety offer you a mint for your breath. What most folks don’t know is that misaligned teeth and bad breath are often connected. That’s because when your teeth are crooked or over-crowded, bacteria can find their way in between your teeth. This is an area that most toothbrushes can’t reach. With time, that bacteria builds up, and your breath begins to stink. When left unchecked, these bacteria can cause serious health problems.
When you have poor oral health, there are a number of health risks that should concern you. Misaligned teeth can cause bacteria to build up. Over time, harmful bacteria cause serious problems like cavities, tooth decay, and gum disease. Thankfully, orthodontic treatment can help you avoid severe tooth decay, gum recession, and bone loss. You can even reduce and prevent irregular tooth enamel loss pain associated with TMJ and TMD.
If you have never had a major problem with your teeth, you might not know that eating can be painful if you have misaligned teeth. This causes some patients to avoid foods that cause them pain. Adult braces can straighten your teeth and correct over and underbites for patients with severely crooked or crowded teeth. When you don’t have to worry about painful chewing or biting, you can experience the full joy of eating a delicious meal.
Having crooked teeth can make you feel self-conscious about your smile, but they can also affect how you pronounce certain words. If you’re having problems pronouncing words because your teeth are severely misaligned, adult braces can change your life. This is especially true for working professionals who speak publicly, take part in Zoom calls, and work over the phone. If this sounds like you, speak to our trusted Invisalign orthodontist in Shell Point, SC, about discreet ways to improve your oral health and speech at the same time.
Your child’s early and teen years are a great time to consider orthodontic treatment. According to The American Association of Orthodontists, the optimal time for a child to receive their first orthodontic treatment is by age seven. When you treat your child for braces early, you have the opportunity to discover and correct oral issues before they become serious. Doing so gives your child a leg-up on their peers and saves you time and money in the long run.
The overall goal of early orthodontic treatment is to intercept the possible issue, eliminate the cause, oversee facial and jawbone growth, and make sure there is enough space for adult teeth. Depending on how your child’s teeth develop, they may need a second course of treatment after their permanent teeth have formed.
A few common orthodontic problems that may require treatment for children include:
The best way to learn whether your child will need early treatment is to speak with your orthodontist in Shell Point, SC. Dr. Travis, Dr. Katie, and Dr. Gavin are trained to spot subtle problems, even in young children. During your child’s initial consultation, you can expect one of three outcomes:
The crack of paddles striking whiffle balls rang out at Beaufort’s Southside Park this week as players tested the city’s first public pickleball courts.Bob Mullins, a 62-year-old retired Marine seated in a lawn chair, waited his turn on the sidelines. Carrying a few extra pounds, he joked that his goal was to become a fitness model. Once on the court, Mullins hit a good ball for a guy who picked up the game a week ago.“When it comes off the paddle, it sounds like it’s going to take your head off,” ...
The crack of paddles striking whiffle balls rang out at Beaufort’s Southside Park this week as players tested the city’s first public pickleball courts.
Bob Mullins, a 62-year-old retired Marine seated in a lawn chair, waited his turn on the sidelines. Carrying a few extra pounds, he joked that his goal was to become a fitness model. Once on the court, Mullins hit a good ball for a guy who picked up the game a week ago.
“When it comes off the paddle, it sounds like it’s going to take your head off,” Mullins said of the distinctive sound. But with the balls filled with holes, they don’t fly too fast. “You are waiting for it to get there,” he noted.
Mullins and his wife, Gail, are recent Beaufort retirees who love sports and the outdoors. They were drawn to pickleball as much by the courtside camaraderie with their fellow competitors as the action on the court. It’s that combination that has made the sport one of the most popular games on the planet.
Four additional public pickleball courts recently opened to meet some of the demand for court time — two each at Shell Point Park in Port Royal and Southside Park in Beaufort, where the Mullinses were playing. South of the Broad, Bluffton Recreation Center is getting two new courts, too.
More public courts still are needed to meet the demand, said Jeff Conradi of Sun City, USA Pickleball’s district ambassador for South Carolina.
The sport is the fastest growing in the world, he said, and the Lowcountry, led by tennis- and golf-loving Hilton Head Island, has evolved into a “pickleball mecca.”
Over the past two years, Palmetto Dunes on Hilton Head, for example, has increased its number of pickleball courts from 8 to 24, all with lights, Conradi says. It’s become one of the premier pickleball resorts on the East Coast. Next month, it will host a professional tournament.
The problem in Beaufort County, Conradi adds, is that most of the pickleball courts are located in private communities not open to the public.
“We need places for the local people to play,” Conradi says. “The sport is limited only by the lack of courts, and that’s not just here, it is all over.”
Nationwide, 111 new pickleball locations are being added per month.
In 2020, USA Pickleball says, participation grew by 21.3% to more than 4.2 million players across the country. The South Atlantic Region, which includes South Carolina, has 283,000 players, the most in the nation.
Pickleball rules requiring an underhanded serve, two bounces before the ball can be hit in the air and a 7-foot no volley zone “so you can’t stand at the net and pound it,” basically took away the power game. Conradi attributes those rules to the sport’s popularity.
“It neutralizes it for everyone and makes it a fun and fair game for kids, men and women, grandparents,” Conradi says.
Beaufort County Parks and Recreation sank $75,000 into converting three tennis courts into the six pickleball courts at Southside, Shell Point and Bluffton. The courts in Shell Point and Beaufort were the first public courts in northern Beaufort County.
More pickleball courts will be considered in the coming year, said Beaufort County Administrator Eric Greenway, noting the budget process begins in November. Parks and Recreation also is updating its parks master plan, which is another way the public will get a chance to influence priorities.
“Every once in a while in your career, you encounter activities and interests that generate a lot of public interest,” says Greenway, “and the pickleball growth throughout the county is phenomenal.”
Additional courts in both northern and southern Beaufort County will be looked at, said Greenway. North of the Broad, more courts at Southside and new courts at Burton Wells Park have been mentioned, but it’s early in the process.
One certainty is the county plans to open the Greene Street Gym in Beaufort to pickleball this winter, beginning in October, Greenway said.
Elly Levin, vice president of the Sea Islands Pickleball Club, said many of the club members began playing pickleball at the Shed, a large building in downtown Port Royal, about three years ago. Nearly 150 people competed. Because there were only two courts, players had to wait to play. When they did, they talked. Friendships developed, and those relationships stuck even after COVID-19 and the sale of the building ended pickleball at the Shed in early 2020. Now they have a new place to play at Southside.
“Some of us take it seriously,” said Levin, who describes pickleball as a hybrid with elements of tennis, ping pong and badminton. “Some of us don’t. Most of us are just having a good time.”
“It’s great fun,” recently retired dentist Gene Grace said as he walked off the court. “What’s good is you can get pretty good pretty quick.”
Gail Mullins appreciates the slower pace of the game. “Once you get into the groove of knowing the speed, you have more ability to move and get with it,” she said. Mobility is nice to have, she says, but it’s not required.
Don’t make the mistake of judging a player by their age or appearance, then assume they would be easy to beat, Bob Mullins added. Otherwise, he said, they “will wax you.” Some players might not move much, “but they put the ball where they run you to death.”
Emily Upperman, 70, of Port Royal, started playing five years ago at the invitation of a neighbor. “It’s fun,” Upperman said. She loves the laughter that rings out across the courts. She never worries about looking silly.
“I know that no one is judging me,” Upperman said.
This story was originally published September 18, 2021 6:00 AM.
HAMPTON COUNTY, S.C. (WCBD) – Attorneys for the Satterfield family recently released documents which they say prove Alex Murdaugh was the mastermind behind defrauding the rightful heirs of a multi-million dollar wrongful death settlement.The 69-page motion names Alex Murdaugh, Chad Westendorf, Palmetto State Bank, Cory Fleming, and Moss, Kuhn, and Fleming P.A. The following is an interpretation of events and evidence by the Satterfield family attorneys.Gloria Satterfield, who served as the Murdaugh family housekeeper for ...
HAMPTON COUNTY, S.C. (WCBD) – Attorneys for the Satterfield family recently released documents which they say prove Alex Murdaugh was the mastermind behind defrauding the rightful heirs of a multi-million dollar wrongful death settlement.
The 69-page motion names Alex Murdaugh, Chad Westendorf, Palmetto State Bank, Cory Fleming, and Moss, Kuhn, and Fleming P.A. The following is an interpretation of events and evidence by the Satterfield family attorneys.
Gloria Satterfield, who served as the Murdaugh family housekeeper for decades, died in 2018 after a reported trip and fall accident at the Murdaugh home. Alex Murdaugh told Satterfield’s two sons — Tony and Brian – that he would help guide them through the situation and ensure their financial stability.
Muraugh instructed them to hire Fleming so that they could sue Murdaugh for insurance money. The boys followed instructions, not knowing that Fleming and Murdaugh had a longstanding personal relationship. At no point did Murdaugh or Fleming disclose their relationship.
The suit states that “in the fall of 2018, Fleming advised Tony and Brian that they would be better served if Tony ceased his role as Personal Representative of his mother’s estate and that the role be entrusted to the Vice President of Palmetto State Bank, Chad Westendorf, as there would be ‘business issues’ arising as the matter proceeded that were beyond Tony’s experience.” Having no reason to doubt the expertise or intentions of Fleming, they once again followed directions and named Westendorf as the Personal Representative of the estate.
On December 19, 2018, Westendorf filed a petition for a partial wrongful death settlement for $505,000 “wile reserving the right to pursue ‘additional insurance coverage.'” That was the only properly filed legal document until the dismissal agreement in 2020.
Although there was no signed document approving that settlement filed with the court, on January 7, 2019, Fleming received a $505,000 check from one of the companies with which Murdaugh held an insurance policy, Lloyd’s Underwriters.
That same day, Fleming wrote a check for $403,500 to ‘Forge,’ a shell account that Murdaugh set up to funnel funds he was siphoning from his own former law firm, according to Peters, Murdaugh, Parker, Eltzroth, and Detrick (PMPED).
Over the next two years, Fleming and Westendorf negotiated a payout of over $4 million from the two companies with which Murdaugh held insurance — Lloyd’s Underwriters and Nautilus Insurance Company. However, none of the associated documents were officially filed in court. Instead, the documents were approved by Judge Carmen Mullen, who previously recused herself from presiding over a separate Murdaugh case.
Mullen apparently approved the final multi-million dollar settlement which directed $2.765 million to the beneficiaries of the Satterfield estate on May 13, 2019. That same day, Fleming wrote another check to Forge for $2.9 million.
On October 5, 2020, Mullen oversaw the dismissal of the settlement, with both parties agreeing that they had come to a resolution.
On October 6, 2020, Fleming wrote a check to Forge for $168,000.
To date, the Satterfield family has not received any of the funds from the wrongful death settlements. Bland says Westendorf returned his Personal Representation fee of $30,000 to the Estate of Gloria Satterfield on Tuesday. Fleming and his law firm have agreed to pay back all fees owed, and the law firm’s malpractice insurance is paying out its maximum allotment.
Every Wednesday, Rock M Nation will post game times and channels for the week’s SEC football schedule, including, of course, your Missouri Tigers. We will also include betting lines for the SEC slate as well as some other lines of interest. DISCLAIMER: Rock M Nation is not an online gambling operator, nor a gambling site of any kind. We are simply here to provide information about ...
Every Wednesday, Rock M Nation will post game times and channels for the week’s SEC football schedule, including, of course, your Missouri Tigers. We will also include betting lines for the SEC slate as well as some other lines of interest. DISCLAIMER: Rock M Nation is not an online gambling operator, nor a gambling site of any kind. We are simply here to provide information about sports betting for entertainment purposes only. None of the staff will be using this information for gambling purposes and are not liable for any losses incurred due to the analysis contained within.
A 2-1 week last week isn’t too shabby, but we are still chasing that elusive 3-0. We currently sit 10-6-2 ATS this season, which all things considered, is pretty good, but a 3-0 week would be icing on the cake. TCU gave us an easy win last week winning by 21 when the spread was -1.5, Nebraska almost won outright and managed to cover +3.5, and then Alabama just didn’t seem to show up in College Station. Here’s to hoping this is finally a 3-0 week, and we don’t come up just short again.
Missouri Tigers vs. Texas A&M Aggies -10 O/U 61
Where: Faurot Field, Columbia, MO
When: Saturday, October 16th, 11:00a CST
Channel: SEC Network
Where: Donald W. Reynolds Stadium, Fayetteville, AR
Where: Tiger Stadium, Baton Rouge, LA
Where: Sanford Stadium, Athens, GA
Where: Williams-Brice Stadium, Columbia, SC
Channel: SEC Network
Where: Davis Wade Stadium, Starkville, MS
Where: Neyland Stadium, Knoxville, TN
Channel: SEC Network
Buying the half point is crucial here. I think that Arkansas should win easily, but you never know what devil magic Bo Nix is going to whip up to convince casual college football fans he isn’t a bad QB again. Arkansas at home against Auburn should be a comfortable win in my mind for the Hogs, but buying the half point gives you a lot of extra security and at the end of the day, -110 to -120 isn’t going to kill anybody. Give me the Hogs trying to stop the losing streak against a perenially overrated Auburn team.
Iowa State is a shell of the team they were supposed to be coming into this season, and Manhattan is never a place you want to play as a road team. I really believe in Deuce Vaughn and Skylar Thompson, and the Wildcats are coming off a bye week, so they’ll have had plenty of time to prepare for Purdy and Hall. I don’t know if Kansas State will win outright, but I could definitely see it happening. With almost a TD spread on this game, I think the Wildcats are the clear play as home underdogs.
Do I think Oregon is all that? No. But do I think Cal is one of the worst teams in FBS? Yes! The Pac-12 will forever and always beat each other up until USC rises from the ashes again, but in this game, I’m not worried about that. Oregon has proven they’re more than capable of being a good team when they play their game, and Cal is 1-4 with no FBS wins. The game is in Eugene, and the Ducks are coming off a loss and a bye week. They should be motivated to make a statement after having their playoff hopes destroyed by Stanford, and with plenty of time to prepare for a mediocre team, I think the Ducks win by 3 TDs or more.
Beaufort County is paying for six new outdoor pickleball courts in Beaufort, Bluffton and Shell Point to meet growing demand for public courts dedicated to the increasingly popular sport.In pickleball, players whack a Wiffle ball with paddles on a badminton-sized court with a modified tennis net.One tennis court each at Southside Park in Beaufort, Shell Point Park and Bluffton Recreation Center will be turned into two pickleball courts, said Chris Ophardt, a Beaufort County spokesman. Tennis will continue at a second court at e...
Beaufort County is paying for six new outdoor pickleball courts in Beaufort, Bluffton and Shell Point to meet growing demand for public courts dedicated to the increasingly popular sport.
In pickleball, players whack a Wiffle ball with paddles on a badminton-sized court with a modified tennis net.
One tennis court each at Southside Park in Beaufort, Shell Point Park and Bluffton Recreation Center will be turned into two pickleball courts, said Chris Ophardt, a Beaufort County spokesman. Tennis will continue at a second court at each location.
The $75,000 in funding comes from leftover money from last year’s Parks and Recreation Budget, he said.
Work is expected to begin in a few weeks on what will become the first six dedicated pickleball courts operated by Beaufort County Parks and Recreation. Currently, pickleball players use private courts or put down tape on tennis courts to mark the smaller dimensions needed for their sport.
“Parks and rec had gotten enough public comment and requests they decided to go ahead and do this,” Ophardt said.
About $25,000 will be spent turning a single tennis court into two pickleball courts at each of the three locations.
Alice Howard, who represents District 4 on the County Council, said a pickleball task force has been advocating for more courts.
The public outdoor pickleball courts at Southside Park and Shell Point will be the first north of the Broad River, she said.
The county’s comprehensive recreation plan calls for even more pickleball courts, Howard said.
It’s not just older people who are playing the sport, but younger generations, too. Howard noted a number of private clubs have converted tennis courts to meet growing interest.
“I don’t play pickleball yet,” Howard said with a laugh, “but I have a lot of friends who play pickleball.”
Pickleball combines elements of tennis, badminton and ping pong and is played indoors and outdoors, singles and doubles.
USA Pickleball, the sports national government body, says the sport is exploding, with some 8,500 pickleball locations nationwide, with the spread attributed to popularity at community centers, physical education classes, YMCA facilities and retirement communities.
The Association of Pickleball Professionals was launched in 2019, and the APP had 18 scheduled tour stops with $700,000 in prize money in 2021.
The city of Beaufort, where Southside Park and the tennis courts are located, is planning improvements for the park. In a survey of residents, pickleball was picked as an amenity that they would like to see added.
“We’re one of the few communities that have not addressed it,” Beaufort Councilman Neil Lipsitz said of pickleball’s popularity growth. “It’s great it is being looked at.”
Fitch Ratings - New York - 12 Feb 2021: Fitch Ratings has upgraded the servicer ratings for Shellpoint Mortgage Servicing (SMS), an indirect subsidiary of New Residential Investment Corp., (New Residential) as follows:--U.S. residential primary servicer rating for prime product to 'RPS2' from 'RPS2-';--U.S. residential special servicer rating to 'RSS2' from 'RSS2-'.The Rating Outlook is revised to Stable from Negative.View additional rating detailsSMS' upgraded ratings and Stable Outlook reflect the company...
Fitch Ratings - New York - 12 Feb 2021: Fitch Ratings has upgraded the servicer ratings for Shellpoint Mortgage Servicing (SMS), an indirect subsidiary of New Residential Investment Corp., (New Residential) as follows:
--U.S. residential primary servicer rating for prime product to 'RPS2' from 'RPS2-';
--U.S. residential special servicer rating to 'RSS2' from 'RSS2-'.
The Rating Outlook is revised to Stable from Negative.
View additional rating details
SMS' upgraded ratings and Stable Outlook reflect the company's diligent response to the coronavirus pandemic and its impact on servicing operations, effective enterprise-wide risk environment and compliance management framework, competitive loan servicing performance metrics, special servicing expertise, and efficient servicing technology.
On March 27, 2020, Fitch revised its U.S. RMBS servicer Outlooks to Negative where a Negative Outlook did not already exist due to the evolving economic stresses and operating conditions caused by the coronavirus pandemic. These stresses have increased systemic risk across the mortgage-servicing spectrum, and Fitch is particularly focused on entities with RMBS servicing responsibility. In recognition of SMS' loan servicing experience, tenured management team and platform stability, the Outlook is revised to Stable from Negative.
Some key coronavirus-related developments at SMS include:
Beginning in March 2020, SMS implemented its coronavirus borrower forbearance plans in conformity with the Coronavirus Aid, Relief and Economic Security Act (CARES Act).
Consumer relief initiatives include the following:
--Implementation of consumer coronavirus relief programs from federal, state, agency and executive orders;
--Online self-service COVID-19 assistance including forbearance setup, extension requests, and post-forbearance solutions;
--Post-forbearance workouts can be approved instantly online.
Other corporate initiatives brought on by the coronavirus include:
--Enhanced vendor oversight via monthly due diligence surveys and weekly performance tracking;
--Frequent senior management meetings to evaluate performance metrics, address challenges and prioritize needed resources;
--Monthly deal-level reviews with clients to discuss impacted loans and strategies regarding borrower relief;
--Creation of a remote workforce playbook and performance dashboards to support managers in remote coaching, training and performance management duties;
--Incorporated specific COVID-19 testing into call monitoring, forbearance setup and overall process review.
SMS employs a multi-channel compliance management system that includes quality control, internal audit, and vendor management as well as compliance and litigation management. The company's Regulation AB report issued Feb. 19, 2020 indicated full compliance with the specified requirements. An SSAE 16 SOC 1 Type 2 report is provided annually by a third-party auditing firm, with no exceptions found in the most recent report.
While call center performance metrics were elevated during the initial coronavirus months of March-April 2020, call center performance metrics stabilized and are competitive with industry averages in subsequent months. Payment processing, loan accounting and investor reporting metrics are effective. Default administration metrics in account collections and loss mitigation metrics show yoy improvement.
SMS has an established history of successful loan boarding transfers, including the company's acquisition of more than 700,000 loans and the retention of 500 employees from Ditech Financial, completed since Fitch's last review without a significant business interruption.
SMS' servicing operations are headquartered in Greenville, SC, with offices in Jacksonville, FL, Houston, TX, and Tempe, AZ. As of Dec. 31, 2020, SMS serviced a portfolio of 1.7 million loans with an unpaid principal balance of $294 billion. SMS is the subservicer on more than 150 legacy RMBS transactions.
Fitch does not publicly rate the credit and financial strength of SMS' ultimate parent, New Residential. However, Fitch's financial institutions group reviewed New Residential's financial statements to provide an internal assessment, as a company's financial condition is a component of Fitch's servicer rating analysis.
Fitch rates residential mortgage primary, master, and special servicers on a scale of 1 to 5, with 1 being the highest rating. Within some of these rating levels, Fitch further differentiates ratings by plus (+) and minus (-) as well as the flat rating. For more information on Fitch's residential servicer rating program, please see Fitch's report "Criteria for Rating U.S. Residential and Small Balance Commercial Mortgage Service," dated February 2020 and available at www.fitchratings.com.
The rated entity (and/or its agents) or, in the case of structured finance, one or more of the transaction parties participated in the rating process except that the following issuer(s), if any, did not participate in the rating process, or provide additional information, beyond the issuer’s available public disclosure.
Copyright © 2021 by Fitch Ratings, Inc., Fitch Ratings Ltd. and its subsidiaries. 33 Whitehall Street, NY, NY 10004. Telephone: 1-800-753-4824, (212) 908-0500. Fax: (212) 480-4435. Reproduction or retransmission in whole or in part is prohibited except by permission. All rights reserved. In issuing and maintaining its ratings and in making other report
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